Providing Australia with fuel management solutions

When the hustle and bustle of project site work is in full swing and fuel is required to keep progress smooth sailing, Refuelling Solutions is able to work their 24/7 fuel supply magic. Whether a site is easily accessible or requires the traversing of difficult terrain, one fact remains: fuel is essential to operations. In moments where this supply is most vital, an organisation that provides scheduled fuel solutions night or day is invaluable. 

Refuelling Solutions has identified that Australia’s rugged landscape can require an experienced hand to ensure a reliable and consistent fuel supply to customers situated in remote locations. They’re fulfilling this need by offering to be your experienced guide in fuel delivery and infrastructure. Once site inspections are complete and access is deemed safe for progress, their Mini-Tankers and Maxi-Tankers can negotiate through tight spaces and uneven terrain to ensure safe fuel delivery in even the most inaccessible scenarios. Let’s face it: when working on a job, nobody wants to struggle to procure refuelling for equipment. Having the fuel come to you makes life a little easier on site, giving you extra time to get back to business progress. 

Refuelling Solutions has been operating Australia-wide since the launch of their first mini tanker in 1987. Over the 35 years of service that Refuelling Solutions has offered Australian businesses, the company has grown immensely to meet their eager customer demand. As of July 2022, Refuelling Solutions reported that they currently have 296 employees and 295 vehicles in total. These positions range across from drivers/operators, through to management, sales teams, group commercial, national credit teams, HR departments, communications, and administration services. 

Refuelling Solutions decided that the best way to provide you with all-encompassing service was to outfit a team with diverse experience. If you want to see results, they’re the exceptional group of problem solvers you need. Having yet again another record year in 2021/2022 for fuel distributed, Refuelling Solutions’ national success sees its ranks growing every day. With this growth, a variety of qualifications are being employed at Refuelling Solutions to continue leading the way in providing Australia with fully integrated fuelling solutions. 

Along with 35 years of service comes immense industry knowledge, which Refuelling Solutions has utilised to provide end-to-end customer service. Excellent customer service has established the company as Australia’s trusted provider for on-site fuelling, and because Refuelling Solutions gives credit where its due, they readily attribute this success to their personable and dedicated employees. 

The company’s commitment to arriving on time and safely delivering fuel has resulted in many happy customers, building a respectful and trusted service which kept them coming back for more. Responsibility for fuel deliveries lies with their dedicated teams until fuel is safely delivered on site, and operators take this responsibility seriously. We always tend to remember the customer service experiences that leave us satisfied, which is how Refuelling Solutions customers feel, resulting in long term customer loyalty.

Refuelling Solutions clearly fosters a positive behind-the-scenes culture that puts employees in a position where they eagerly go above and beyond for customers. Even better than just completing a task for their clients, the employees at Refuelling Solutions want to provide their customers with the best results. Refuelling Solutions says each of their employees are the professionals in their chosen field, providing a wealth of collaborative experience where new ideas and open-minded thinking are always appreciated. 

Due to the diverse range of sites that Refuelling Solutions supplies fuel to, each position links together to ensure best practice is always followed. It’s a simple formula, compile a bunch of industry pioneers into one team and creative sparks will surely fly. Working at Refuelling Solutions means you are always backed by a supportive team that is committed to doing the right thing. In an industry where safety, productivity, and efficiency are paramount, a Refuelling Solutions employee can say, without hesitation, that their individual performance meets those demands.

The building blocks of success 

With such an auspicious team working at Refuelling Solutions, it can be difficult to imagine what it takes to forge their successful ranks, but they can be simplified down to a few core values. All their employees, from administrators through to operators, are hired specifically due to their honesty, integrity, professionalism, and sense of community. With Refuelling Solutions’ national success, it’s clear that choosing employees through this method has created great results.

Employees at Refuelling Solutions value honest, clear communication, working together to adhere to delivery instructions for their customers. After all, what’s worse than choosing to work with a refuelling organisation and delivery going awry? Refuelling Solutions takes the time and care to get things right for their customers, because they understand the value of providing hassle-free service to hardworking Australians. A Refuelling Solutions employee places value in transparent communication, managing customer expectations. It’s because of this commitment to resolutions that many Australians place their trust in their team year-round. 

Refuelling Solutions has specifically chosen a diverse team of go-getters to round out their team. Their employee’s approach means customers can rest assured that they’re receiving service from a team with the right attitude. As expected, choosing to hire eager innovators from all walks of life creates a collaborative space for employees to come up with solutions and ideas that cater to each customer’s needs. Fostering a space where employees can discuss ideas means the Refuelling Solutions team can decide the best way to provide fuel to their customers. Afterall, an organisation that listens and encourages creative thinking creates a platform for success and mutual respect. 

Due to the nature of the fuel providing service Refuelling Solutions provides, safety is paramount to operations. Refuelling Solutions employees are dedicated to providing their services without sacrificing the safety of customers or their own. What’s most beneficial to operations is that Refuelling Solutions as an organisation will always prioritise safe practices, whether it be office policies or how they complete their on-site work. Refuelling Solutions takes the underlying approach that their dedicated team is not expendable, and fostering a safe work environment means consistently delivering their first-class service. 

Imagine customer service that extends beyond just ticking boxes. That’s what the Refuelling Solutions team does, going above and beyond to provide your jobsite with the fuels that it needs to remain operational. It’s clear that Refuelling Solutions has achieved a high standard of employee-fuelled success that surpasses the traditional approach to customer service. Because fuel is integral to the functions of many organisations in Australia, their fresh perspective makes them a valuable addition to the fuelling industry.

If you’re interested in joining a dedicated team of industry leaders, whether you’re a professional with sales or office experience, or a tanker operator, Refuelling Solutions is searching for new team members. Their team is constantly revaluating how they can approach solutions for each of their customer’s sites, generating ideas that break the mould and look beyond. If you are an ambitious job seeker looking to grow with a bustling team, explore the Refuelling Solutions career opportunities today!